Frequently Asked Questions

Q: Is there a minimum order?
A: No, but we would advise you to order at least eight kilos of products to get the best out of the shipping cost.

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Q: I live in Northern Ireland can you deliver there?
A: Yes we can, but the shipping rates are higher, contact us for details.

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Q: I want to place a large order, what discounts do you offer?
A: Please contact us by phone, email or snail mail and we will be happy to discuss discounted rates for larger orders.

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Q: Do you use ice packs?
A: Normally No. We have found that due to the large size of our usual shipments ice packs are unnecessary. However, they are available if required but of course will add to the weight of the shipment.

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Q: I can't open the Order Form - Can you help?
A: The order form should open in most spreadsheet programs. If you have not got a spreadsheet program installed it's worth having a look at www.openoffice.org for PCs or www.neooffice.org for Apple Macs. Both programs are very powerful and are free to use.

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